At Puja Thakur Narain, we aim to deliver your orders in a timely and secure manner. Please review our shipping policy below for complete details.
- Order Processing Time
All orders are processed and shipped within 5–7 working days from the date of order confirmation.
Orders placed on weekends or public holidays will be processed on the next working day. - Shipping Charges
- Free shipping across India on all prepaid orders
- International shipping is charged at a flat rate of INR 2,500–3,000 depending on location
- Delivery Timeline
- Domestic orders (India): Delivered within 2–5 working days after dispatch
- International orders: Delivered within 7–10 working days after dispatch
Delivery timelines may vary depending on location, courier service, and unforeseen circumstances.
- Courier Partners
We ship through reliable courier partners such as Blue Dart, DTDC, and DHL Express / FEDEX (for international orders) to ensure safe and timely delivery. - Order Tracking
Once your order is shipped, you will receive tracking details via email and/or WhatsApp (if opted).
Please allow up to 24 hours for tracking updates to reflect. - International Orders
- All international orders must be prepaid.
- Customers are responsible for any customs duties, taxes, or import charges applicable in their country
- Courier partners will contact you directly for duty payment prior to delivery
- Packaging
All products are carefully packed to ensure they reach you in perfect condition. - Delays & Liability
While we strive to deliver within the estimated timelines, Puja Thakur Narain is not liable for delays caused by courier partners, weather conditions, customs clearance, or other unforeseen circumstances. - Contact Us
For any shipping-related queries, feel free to contact us:
WhatsApp: +91 99153 11155
Email: care@pujathakurnarain.com
Customer support is available from 10:00 AM to 6:00 PM IST, Monday to Saturday (excluding 2nd and 4th Saturdays).
Thank you for shopping with Puja Thakur Narain.